Privacy Policy

We collect information you provide directly when contacting us or using our services:

• Identity information: Full name, email, phone number, business name.
• Project information: Design requests, briefs, reference materials.
• Payment information: Payment method only (card numbers are not stored).
• Access data: IP address, browser type, pages viewed (via Google Analytics).
• Cookies: Session data, language preferences, theme settings.

We do not collect sensitive information such as ID numbers, bank accounts, or passwords.

Your information is used to:

• Execute and complete design projects as requested.
• Communicate, quote, confirm orders, and provide post-project support.
• Improve service quality and user experience.
• Send service updates (with your consent).
• Comply with legal obligations in Vietnam.

Deemlo does not sell, rent, or trade your personal information. We share only in these cases:

• Production partners: Print/manufacturing partners when required for a project (under NDA).
• Analytics services: Google Analytics (anonymized, no personal identification).
• Legal requirements: When required by competent authorities in Vietnam.

We apply technical and organizational measures to protect your data:

• HTTPS/SSL encrypts all website traffic.
• Data access is restricted to necessary personnel only.
• Payment information is not stored on our servers.
• Regular and secure data backups.

Note: No system is absolutely secure. We commit to notifying you promptly upon discovering any security incident affecting you.

You have the following rights regarding your personal data:

• Right of access: Request to view data we hold about you.
• Right to rectification: Request correction of inaccurate information.
• Right to erasure: Request deletion of personal data (unless legally required to retain).
• Right to object: Opt out of marketing emails at any time.
• Right to complain: File a complaint with the relevant data protection authority.

To exercise these rights, contact: admin@deemlo.com

Deemlo.com uses cookies to improve your experience:

• Essential cookies: Language preference, light/dark theme — cannot be disabled.
• Analytics cookies: Google Analytics helps us understand how visitors use our website.
• Social media cookies: Facebook Pixel (if activated) to measure ad effectiveness.

You can manage cookies in your browser settings. Disabling analytics cookies will not affect core website functionality.

Our website may contain links to social media platforms (Facebook, Zalo) or other platforms. We are not responsible for the privacy practices of external sites. Please review each platform's privacy policy when visiting them.

We may update this policy over time. Any changes will be posted on this page with a new update date. For significant changes, we will notify you by email (if you have provided contact information).

For any questions about this privacy policy, please contact: